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Introverts or Extroverts?

Introverts or Extroverts?

Introverts or Extroverts? Which One Makes the Best Employee? About 20 years ago, when I first began using assessments as a coach, I’m embarrassed to say that when my introverted client asked me, “is there anything...

Handling Difficult Employees

Handling Difficult Employees

10 Tips for Handling Difficult Conversations with Difficult Employees When you have a difficult employee, it may be tempting to ignore the problem and hope the issues go away. But chances are, it will only get...

Narrowing the Candidate Pool

Narrowing the Candidate Pool

Top Tips for Reviewing Résumés It’s not uncommon to get dozens, or even hundreds, of applicants in for a job opening.  Sorting through stacks of résumés can be daunting but there are some basic things to look for...

Mentoring Your Team to be Leaders

Mentoring Your Team to be Leaders

We recently attended the Agency Management Institute (AMI) Conference for Owners & Leaders in Chicago and were asked to lead roundtables on the subject of “Mentoring Your Team to be Leaders." About 18...

5 Steps to a Profitable and Sustainable Exit

5 Steps to a Profitable and Sustainable Exit

Align your talent development with your organization's future leadership needs. Next week Sue and I will be in Denver as the main sponsor of a national conference for 275 Exit Planning professionals from around...

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