Uncategorized Articles

5 Tips for Building an Effective Succession Plan

Building an Effective Succession Plan​: Why and How to Do It A good succession plan ensures there will always be someone ready to step up—a talented and properly trained employee who can take over important...

Millennial Mythbusters Part III: Managing Millennials

Millennial Mythbusters Part III: Managing Millennials As noted in our earlier two blogs about Millennials, STM completes comprehensive assessments on job candidates every day, and many of these candidates are...

Millennial Mythbusters Part II: Interviewing Millennials

Millennial Mythbusters Part II: Interviewing Millennials In my first article on Millennials, I “busted the myth” that all Millennials are lazy, or all expect an enormous compensation package. While Millennials...

Millennials in the Workforce Study – Part One

Millennials in the Workforce Study - Part One I was inspired to do this study because we assess Millennials as job candidates and employees every day, and I’ve read and heard generalizations about this group that...
Handling Difficult Employees

Handling Difficult Employees

10 Tips for Handling Difficult Conversations with Difficult Employees When you have a difficult employee, it may be tempting to ignore the problem and hope the issues go away. But chances are, it will only get...

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Narrowing the Candidate Pool

Narrowing the Candidate Pool

Top Tips for Reviewing Résumés It’s not uncommon to get dozens, or even hundreds, of applicants in for a job opening.  Sorting through stacks of résumés can be daunting but there are some basic things to look for...

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Mentoring Your Team to be Leaders

Mentoring Your Team to be Leaders

We recently attended the Agency Management Institute (AMI) Conference for Owners & Leaders in Chicago and were asked to lead roundtables on the subject of “Mentoring Your Team to be Leaders." About 18...

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10 Steps for Managing Change in Your Business

10 Steps for Managing Change in Your Business

10 Steps for Managing Change in Your Business Art Boulay, MBA and William A. Maloney Sr. Change—some thrive on it, while others resist it. Why is it that two individuals can look at the same thing and think totally different thoughts? Some see...

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