In the past we frequently heard from owners and managers that they were not interested in hiring someone who wanted to work from home. Many managers have had poor experiences with remote workers or expected...
Talent Management Articles
How and Why to Conduct Exit Interviews
Every organization deals with turnover, but most don’t take the opportunity to understand the reasons why people leave and the overall impact on the business. By conducting exit interviews, you not only identify...
Introverts or Extroverts?
Introverts or Extroverts? Which One Makes the Best Employee? About 20 years ago, when I first began using assessments as a coach, I’m embarrassed to say that when my introverted client asked me, “is there anything...
Myers-Briggs is debunked, so are all “personality” tests bunk?
Myers-Briggs is Debunked, so are all “Personality” Tests Bunk? About once a year articles are published debunking Myers-Briggs. The arguments by this time are familiar: The authors had no formal training in...
Handling Difficult Employees
10 Tips for Handling Difficult Conversations with Difficult Employees When you have a difficult employee, it may be tempting to ignore the problem and hope the issues go away. But chances are, it will only get...
Mentoring Your Team to be Leaders
We recently attended the Agency Management Institute (AMI) Conference for Owners & Leaders in Chicago and were asked to lead roundtables on the subject of “Mentoring Your Team to be Leaders." About 18...
5 Steps to a Profitable and Sustainable Exit
Align your talent development with your organization's future leadership needs. Next week Sue and I will be in Denver as the main sponsor of a national conference for 275 Exit Planning professionals from around...
5 Key Elements of Effective Onboarding
Effective onboarding involves much more than welcoming a new employee on their first day and showing them to their desk. A well-thought-out onboarding program begins with the interview process and continues...
Job Expectations Are More Important Than Job Descriptions
Who exactly do you need in this position? Here’s an example: one of your account managers has given her notice, you considered all the issues we raised in our last blog, and engage your recruiter. How do you...