Management Articles

5 Tips for Building an Effective Succession Plan

Building an Effective Succession Plan​: Why and How to Do It A good succession plan ensures there will always be someone ready to step up—a talented and properly trained employee who can take over important...

Millennial Mythbusters Part III: Managing Millennials

Millennial Mythbusters Part III: Managing Millennials As noted in our earlier two blogs about Millennials, STM completes comprehensive assessments on job candidates every day, and many of these candidates are...

Millennial Mythbusters Part II: Interviewing Millennials

Millennial Mythbusters Part II: Interviewing Millennials In my first article on Millennials, I “busted the myth” that all Millennials are lazy, or all expect an enormous compensation package. While Millennials...

Millennials in the Workforce Study – Part One

Millennials in the Workforce Study - Part One I was inspired to do this study because we assess Millennials as job candidates and employees every day, and I’ve read and heard generalizations about this group that...
Introverts or Extroverts?

Introverts or Extroverts?

Introverts or Extroverts? Which One Makes the Best Employee? About 20 years ago, when I first began using assessments as a coach, I’m embarrassed to say that when my introverted client asked me, “is there anything...

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Handling Difficult Employees

Handling Difficult Employees

10 Tips for Handling Difficult Conversations with Difficult Employees When you have a difficult employee, it may be tempting to ignore the problem and hope the issues go away. But chances are, it will only get...

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Mentoring Your Team to be Leaders

Mentoring Your Team to be Leaders

We recently attended the Agency Management Institute (AMI) Conference for Owners & Leaders in Chicago and were asked to lead roundtables on the subject of “Mentoring Your Team to be Leaders." About 18...

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Onward Nation Interview

Onward Nation Interview

Stephen Woessner, host of Onward Nation, recently interviewed Art Boulay. The interview is focused on “recipes for success” learned in life and business

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Retention

Retention

Because a manager’s role is to guide and evaluate the employee, the manager’s day-to-day behavior can be a potential obstacle to retention of top talent.

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