Introverts or Extroverts? Which One Makes the Best Employee? About 20 years ago, when I first began using assessments as a coach, I’m embarrassed to say that when my introverted client asked me, “is there anything...
Management Articles
Handling Difficult Employees
10 Tips for Handling Difficult Conversations with Difficult Employees When you have a difficult employee, it may be tempting to ignore the problem and hope the issues go away. But chances are, it will only get...
Mentoring Your Team to be Leaders
We recently attended the Agency Management Institute (AMI) Conference for Owners & Leaders in Chicago and were asked to lead roundtables on the subject of “Mentoring Your Team to be Leaders." About 18...
5 Steps to a Profitable and Sustainable Exit
Align your talent development with your organization's future leadership needs. Next week Sue and I will be in Denver as the main sponsor of a national conference for 275 Exit Planning professionals from around...
Onward Nation Interview
Stephen Woessner, host of Onward Nation, recently interviewed Art Boulay. The interview is focused on “recipes for success” learned in life and business
Back to Zero
Success is the enemy of change. Change agents, typically considered to be outsiders and upstarts, bring new ideas to the table which can take an industry back to zero. Those who were successful under the old rules do not even recognize the rules have been changed. Because they have no preconceptions of what a “watch” should look like, change agents have the advantage.